We were recently honored by now-Senator Mar "Mr. Palengke" Roxas at our Office and Call Center Facility in Cebu City. The good senator brought with him several outstanding high school students from nearby schools to take a peek into a world-class call center. No, those people in the picture above are not the high school students, rather they're some of our valuable managers and colleagues who are based in Cebu. The No. 1 Senator spent over an hour going from one call center agent to another to get a firm sense of what everyone does in this type of job. It was also a heartwarming reunion of sorts for Senator Roxas, his close-in staff and me, since many of us never had a chance to say goodbye to each other after the campaign. Will Sen. Mar run for higher office (Vice President, or even President) five years from now? Your guess is a s good as mine!
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